Why airlines go out of their way to make flying miserable

BGR

Airlines may not be as hated as cable companies… but they’re pretty close. Anyone who has flown on a major airline in the past 15 years or more can tell you why: Airlines not only love cramming passengers into tiny seats but they also love nickel-and-diming them for baggage fees and other annoyances. Writing in The New Yorker, Tim Wu has written a comprehensive look at exactly why flying is such a miserable experience and why we shouldn’t expect it to get better anytime soon.

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